Warranty Policy

PhoneTech – Complete Warranty Policy

Repairs

• Screen repairs: 1 year + 1 month accidental cover.

• Other spare parts: 3 months.

• Accidental cover = one-time screen replacement within first month.

• If original replaced screen not returned, warranty = 3 months.

Refurbished Devices

• 6-month limited warranty from invoice date.

• Accessories: 3 months.

• Online orders: 7-day refund/replacement.

• In-store purchases: 15-day replacement (store approval).

How to Claim

• Send video proof to support@phonetech.in.

• Provide order number/IMEI.

• Visit store or use pickup service (₹100/trip).

Not Covered

• Water damage.

• Physical damage after repair.

• Unauthorized repairs.

• Pre-existing defects not fixed by us.

Resolution

• Repair, replace, or refund as per company decision.